CONSUMER ELECTRONICS ANALYTICS DEMO
HOSPITALITY ANALYTICS DEMO
SOCIAL MEDIA ANALYTICS
Get Sentiment Summary Reports of your social media, review portal pages to your team communication channels
HOW IT WORKS
FeltSo crawler crawls reviews of a particular entity from multiple sources independently.
FeltSo fake review detector detects & removes fake reviews from them.
FeltSo artificial intelligence engine analyses all reviews and prepares the comprehensive summary.
FeltSo visualizer presents the reviews summary in a graphical and concised format using which business owners can make better strategic decisions.
“Science & technology can solve all the world’s problems and historically it has been shown to make the world better and better” - Zoltan Istvan
Being inspired by the quote FeltSo aims to solve the problem of summarizing customer reviews in detail using state of the art techniques in Machine Learning, NLP and Deep Learning.
FeltSo engine is being trained on more than 1 million customer reviews to give most accurate results. Moreover it is capable of sensing most unstructured words like ‘wooooowwww’, ‘grt’, ‘_superrrrr’ etc.
With the growth of internet usage and user generated content, there are lots of reviews on any typical product or service. So the top management is facing a huge problem in extracting actionable insights from these valuable customer feedback/reviews and reviews also became source of market intelligence which will enable businesses to gauge its competitive landscape.
FeltSo helps businesses by giving them simple summary of their customer opinions. FeltSo’s modules are domain/industry specific which gives highly accurate feature extraction and sentiment analysis of various parameters. The results of this analysis could be used to make strategic decisions to enhance customer experience.
FeltSo started with analyzing reviews from Electronics and Food industries. But the platform is built in such a way that we can expand it to any new domain in a matter of weeks.
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